#1. Click on the instant buy/sell link, which redirects you to the login page, select ‘Click here if you can’t login’ below the sign-in link
#2. Select ‘I’m an existing user and I forgot my password’ if you forgot your password
‘I’m a new user and I haven’t received my verification email’ if you are a new user and did not receive the verification mail.
#3. Input your username and click on ‘send email’. A mail will be sent to your email, open it, click on the link and follow the instructions.
#4. Enter your new Password, noting our Minimum Password Requirements.
1 Uppercase letter;
1 Lowercase letter;
1 Special character; and
#5. Confirm your new Password.
#6. Click on the ' Reset Password' button.
#7. Your Password is now successfully changed
#8. You will be logged out, and you will need this Password to log back in.