Issues
If withdrawals are temporarily disabled on your account, simply raise a support ticket, contact us to find out why.This may be due to security reasons.
Mon, 29 Mar, 2021 at 3:06 PM
Transaction hash for withdrawals usually appears almost immediately after you confirm your withdrawal. Should in case it doesn’t appear after a few m...
Thu, 1 Apr, 2021 at 1:23 PM
Withdrawals are usually broadcasted on the blockchain network immediately after initiating any withdrawals, but in some cases, they are delayed due to netwo...
Mon, 29 Mar, 2021 at 2:45 PM
Please note payments are processed within 12- 24 hours. If after the stipulated time, you are yet to receive payment, please kindly contact the customer s...
Thu, 1 Apr, 2021 at 1:38 PM
After sending BTC to your TRADEFADA wallet, please note it has to be confirmed on the blockchain network before it can reflect in your wallet, it needs to h...
Thu, 1 Apr, 2021 at 1:25 PM
It is important to always generate a new address when initiating a sell order, if peradventure BTC was sent to an address you had previously used? Simply co...
Mon, 5 Apr, 2021 at 8:54 AM